ORANGE88 TERMS AND CONDITIONS
This page contains information explaining your rights to access and use the Orange88 website.
This agreement (referred to herein as the “Agreement”) should be read by you in its entirety prior to your use of Orange88’s services or products. Kindly note that the Agreement constitutes a legally binding agreement between you (the “User” or the “Player”) and New Frontiers Global Ltd (referred to as “Orange88”, the “Website”, “us”, “we”, or “our” as the context requires) which owns and operates the Internet site that is found at www.orange88.com (the “Website”).
1.1. “Betting” or “bet(s)”, for the purpose of these Terms and Conditions, refer to, without limitation, wagering, gaming, and gambling conducted in relation to any and/or all of the Service(s) offered on the Website.
1.2. “Device(s)” refers to any application access devices, including but not limited to personal computers, laptops, mobile telephones, personal digital assistants, PDA telephones employed for the use of and access to the Website and participation in the Services.
1.3. “Games” refers to the Internet gaming system that can be accessed and/or are being offered on the Website.
1.4. “Management” refers to the entity that is responsible for running and operating Orange88 (the Website).
1.5. “Player” refers to all users of the Website, including you, who use the Services and who have agreed to these Terms and Conditions.
1.6. “Services” refer to the provision by us of gambling and gambling products and services via the Website.
1.7. “Software” refers to any computer program, data file, or any other content (including any user information relating to the foregoing) that is required to be installed on your Device in order to enable to use, access, and participate in the Services for the purpose of using, accessing, and participating in the foregoing on the Website through your Device.
1.8. “the information” refers to the information provided on the Website including, but not limited to, results, statistics, sports data, odds, and betting data.
1.9. “you; your” refers to you, the person using the Website.
1.10. “User” refers to all users of the Website, including you, who use the Services and who have agreed to these Terms and Conditions.
INFORMATION AND INTELLECTUAL PROPERTY
2.1. Orange88 is licensed and therefore regulated to operate online sportsbook, casino, and slot games via electronic media on a global basis. Orange88 holds a license from the First Cagayan Leisure & Resorts Corporation (FCLRC). While it is intended that the online sportsbook and casino will operate under Orange88’s licenses, we reserve the right to switch any of the operations of the business to another jurisdiction at any time.
2.2. The information, material, and data provided or made available to you on or generated and/or collected by the Website, Services and/or through the Device(s) and/or in any other form including, without limitation, marketing programs and materials, results, statistics, sporting data, and fixture lists, odds and betting figures, texts, graphics, video and audio content, belong to Orange88 and/or our licensors.
2.3. Subject to Terms and Conditions contained herein, Orange88 grants you a personal, non-transferable, and non-exclusive right to use the Orange88 Software, to access information on the Website through the Device(s) and to play the Games available.
2.4. Save as expressly provided by these Terms and Conditions, you may not in any way or by any means, adapt, copy, modify, reproduce, store, distribute, display, publicly perform, broadcast, include in a cable program, publish, transmit, sell, rent, lease or license or otherwise communicate or make the information available to any other person, or on another website, online service, or bulletin board, or on any other media and/or Device(s) without our express prior written consent or in the case of third party material, without the prior written consent of the owner of the proprietary rights in such material.
2.5. The Software, Services, and the Information provided on the Website and/or through the Device(s) are protected by copyright, trademarks, and other forms of intellectual and proprietary rights. All rights, title and interest in and to the Software, Services and Information on the Website are owned by, licensed to and/or controlled by Orange88 and/or our licensors. You acknowledged that you do not acquire any rights or interests, or any licenses to the Software, Services, and the Information through your use of and access to the foregoing provided on the Website and/or through the Device(s).
GENERAL TERMS AND CONDITIONS
3.1. By registering and agreeing to use the Services covered by this Terms and Conditions stated hereafter the official site of Orange88, you are certifying that you are at least 18 years of age and that you legally acknowledge having read, fully understand and agree to be bound by and to comply with these Terms and Conditions. If you do not wish to accept the following terms and conditions, you must neither register nor open an account and you will be unable to access the Software and the Services offered in conjunction therewith.
3.2. All product information, registration on the Website and use of any Services offered by Orange88 are subject to these Terms and Conditions.
3.4. These Terms and Conditions represent the complete, final and exclusive agreement between the User and Orange88. These Terms and Conditions supersede and merge all prior agreements, representations, and understandings between the User and Orange88. You confirm that, in agreeing to accept these Terms and Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Terms and Conditions.
3.5. In the case of any contradiction between a provision of this Agreement and any provision on the Website, the provisions as stated in this Agreement shall prevail.
3.6. We reserve the right, at our own discretion, to request any User to furnish us with a proof of identity and age as a precondition before the User is allowed to participate in or utilize any of Orange88's products.
CONDITIONS OF USE
4.1. Should there be any dispute concerning a Player’s account, Orange88 reserves the right to suspend the Player’s account until a resolution is reached. Lodging a report of any dispute must be made in writing and must state the date, time and details of the dispute. To lodge a dispute, it must be sent via e-mail to firstname.lastname@example.org. The Management takes member disputes very seriously and will endeavor to take all necessary and reasonable steps in order to investigate and ultimately resolve all disputes.
4.2. Orange88 reserves the right to suspend and/or terminate any Player’s account for any reason whatsoever and at any time without prior notice. Any remaining balance of credit in the account at the time of such suspension and/or termination will be refunded to the owner of the account via a payment method that will be determined by Orange88. Orange88 also reserves the right, at its sole discretion, to deem void any winnings and to forfeit any balance of credit or any other winnings or entitlements of any Player’s account across all products provided by the Orange88 brand. Please see the terms dictated under Termination, Account Closure or Forfeiture for more information.
4.3. Each User is solely responsible for keeping his/her own username and password secure. Each Orange88 User is, without exception, expected to strictly disallow any other person or third party including, without limitations, any minor, from using or reusing his/her Orange88 account, from accessing and/or using any materials or the information from the Website as well as from accepting any prize. The User is solely responsible for any purchases and/or losses that are self-incurred or incurred via a third party on his/her Orange88 account.
ACCOUNT REGISTRATION AND OPENING THE ACCOUNT
5.1. In order to use the Services, you must complete the application for account and membership according to the guidance on the Website (the “Registration”).
5.2. You certify that all the information supplied when completing and submitting the Registration form is accurate, true, and complete in all respects, including your name on the Registration, sources of funds (including the relevant bank accounts and card numbers), any e-mail address or telephone number(s) you have provided and your residential address.
5.3. We will take reasonable and appropriate measures to ensure that the personal information you disclosed to us shall remain confidential. We will not disclose your personal data or betting information unless required to do so by any applicable laws and regulations, court order, the relevant gaming and law enforcement authorities or these Terms and Conditions. It is also your responsibility to keep your personal information confidential.
5.4. It is your responsibility to ensure that the laws applicable to you do not prohibit you from using and accessing the Website and the information contained therein, downloading and installing the Software and/or using and participating in the Services.
5.5. Orange88 reserves the right to require you to provide further evidence of identification and age in order to verify your Registration from time to time (e.g. valid picture identification and debit/credit card). If there is any change to your information details as originally supplied by you, it is your responsibility to notify us immediately of the relevant change.
5.6. Orange88 reserves the right to confirm your name and address by post or otherwise. We may, at our discretion, undertake additional security checks against any information that you provide. By agreeing to these Terms and Conditions, you give consent for Orange88 to access, use, process, and store the results of any identification verification or checks that may be made against you.
5.7. Orange88 reserves the right to reject your Registration without reference to you or assigning any reason whatsoever.
5.8. You are not allowed to use the Services until we accept your Registration.
5.9. You are allowed to open only ONE (1) betting account with Orange88. Should we discover that you have more than one account with us, we reserve the right, at our sole discretion, to treat all accounts that you have as a single joint account, terminate the additional account(s) and/or terminate this Agreement with you.
6.1. Orange88 holds customer funds separate from its company funds. This means that steps have been taken by us to protect customer funds, by ensuring they are ring fenced and not mixed with funds in any other company accounts we hold. In the event of our insolvency, customer funds within those reserve accounts are protected and will not fall into the hands of the liquidator.
ACCEPTANCE AND VALIDATION OF WAGERING
7.1. All bets made on the Website are subject to the relevant Games rules applicable to each event or game, or to this Agreement.
7.2. Orange88 will not be held liable for any typing or human error in posting odds than those intended. In the event that this occurs, Orange88 reserve the right to void any affected bets (wagers).
7.3. Notwithstanding any other provision in this Agreement, Orange88 reserves the right to refuse any bet without explanation.
7.4. Only bets made through the internet and/or Device(s) in compliance with these Terms and Conditions shall be accepted. Any other form of bets (whether by post, e-mail, fax or otherwise) shall not be accepted and where received will be void regardless of the outcome. Bets are only valid if the username and password have been correctly entered with enough available funds in the Player’s account and has received confirmation from us that the bet has been received. The bet will be deemed valid when a confirmation message appears on the screen.
7.5. The Player is responsible and liable for all activities and transactions that take place through the use of his or her name, account number, username, or password or any combination thereof regardless of whether such transactions were authorized by the Player.
7.6. The Player is solely responsible for ensuring that the details of his or her bets are correct. Once bets have been placed, they are considered final and confirmed. They may not be canceled, revoked, or changed and shall be deemed to be conclusive evidence of the bets that the Player has placed.
7.7. All bets are logged and recorded in Orange88’s transaction log database and are conclusive evidence of all transactions and times at which the transactions are placed.
7.8. All bets will be deemed valid and accepted by Orange88 when confirmation is displayed in the Player’s transaction history statement.
7.9. You acknowledge and accept that all prices and odds are subject to variation and only become fixed at the time a bet is placed.
7.10. The decision of Orange88 is final in respect of any bet and the associated transactions therewith.
7.11. You fully accept and agree that random number generator (RNG) software will determine the shuffling and dealing of cards and other randomly generated events required in the Games.
7.12. You fully accept and agree that WAP internet connection is not absolutely stable. The company is not responsible for any misplaced bets. All bets placed will be based on the bet records in our system. If you are unsure about any of the bets that you have placed, please contact our 24/7 Customer Service or check your record on your account statement.
8.1. A minimum stake amount applies. The amount is dependent on the particular Game or product.
8.2. In the event that there is a discrepancy between either the numbers that a Player believes that they have entered or the graphic display of the game they have played and those in the database maintained by Orange88, the numbers in the database will be deemed to be valid.
8.3. Automatic playing of Games via the use of any third party software and any form of manipulation of any Games or any Player's account data are strictly prohibited and may result in the termination of the offending Player's membership, deletion of all associated accounts, the cancellation and/or confiscation of any outstanding prizes and deposits as well as civil/criminal prosecution against the offending Player.
8.4. The Player agrees that Orange88 possesses the complete and unrestricted right, based on its own discretion, to terminate any Player’s account for any reason whatsoever, and without limiting the generality of the foregoing, should it be of the Management’s opinion that the Player’s participation on the Website, or on any Games offered therein, is damaging to the principles under which the Website is operated. The Player hereby waives any and all recourse against Orange88 in the occurrence of any such termination.
8.5. By agreeing to these Terms and Conditions, the Player acknowledges that full freedom from errors is impossible to achieve with regards to computer Software. Should the Player become aware that the Software contains any such error, glitch or incompleteness, the Player is legally bound to refrain from taking any advantage of it/them. Moreover, upon becoming aware of such errors, glitches or incompleteness, the Player is legally bound to promptly notify Orange88 in writing. Should the Player fail to fulfill the undertakings under this clause, Orange88 is entitled to full compensation for all costs, including costs for rectifying the Software that may arise from the Player’s omissions or actions in taking advantage of such errors, glitches or incompleteness.
8.6. By agreeing to these Terms and Conditions, the Player agrees that Orange88 cannot be held responsible for any damage, loss, or injury resulting from tampering, or other unauthorized access or use of the Website or Player’s account. Any attempt by any Player to gain unauthorized access to the Website's systems or Player’s account, to interfere with procedures or performance of the Website or Games, or to deliberately damage or undermine the Website or Games is subject to civil and/or criminal prosecution and will result in immediate termination of the Player’s account as well as the forfeiture of any and all prizes that the Player has and has been entitled to.
8.7. Orange88 makes the effort to ensure full protection of all its Players and their bets. However, there are unforeseen circumstances that are beyond our control. If the Player disconnects from the Website due to an act of God, we cannot be held liable for any losses that may incur as a result of such act. Should a Player be disconnected after placing a wager and before the game is played, the results of that game will still be displayed on the Players account and any winnings or losses recorded accordingly.
SETTLEMENT OF TRANSACTIONS
9.1. When using a credit card or debit card, the cardholder’s name must be the same as the name provided in the Registration. Should there be any discrepancies between the cardholder’s name and the name provided in the Registration, we reserve the right to reject a transaction.
9.2. You are fully responsible for paying any and all debts that you incur with us or our associated parties. You agree that you will intentionally cancel, reject, or revoke any bet, and you will pay us any and all losses caused by such cancellation, rejection, or revocation by you.
9.3. In respect of any payment made by you, you agree that you will not make or procure the making of any chargebacks and/or deny or reverse any such payment, and that you will reimburse Orange88 for any chargebacks, denials, or reversal of payments as well as any and all losses suffered and expenses incurred by Orange88 as a consequence thereof. Orange88 may, at our sole and absolute discretion, cease to provide services or payment to certain users or to users paying with certain credit or debit cards.
9.4. All your winnings will be credited to your account. Orange88 shall not in any way be liable or responsible to you for any funds or winnings credited to an account in error, and we reserve the right to void any transactions involving such funds, either at a time or retrospectively. Should funds be credited to your account in error, it is your responsibility to inform Orange88 immediately.
10.1. Prior to releasing or approving any withdrawal, Orange88 reserves the right to request any Player to provide us with required information such as proof of personal identification, front and back copy of debit card, Passport, Driver’s License, recent bank statement or other appropriate documentation as Orange88, at its sole discretion, deems necessary. Should the Player fail to comply with any security request, Orange88 reserves the right to deem void any winnings in the Player’s account.
10.2. Winnings will be automatically added to the respective Player’s account, as deemed appropriate. These updates of the Players’ accounts are not “proof of win” and/or may refer to funds that have been transferred (debited) from the Player’s account. If upon manual review there is evidence of fraud or malpractice, Orange88 reserves the right to void certain winnings and to take appropriate action against any Player’s account accordingly.
10.3. Withdrawals of money from the Player’s account may only be made in the same currency in which deposits were made.
10.4. All bank charges that Orange88 incurs arising in connection with any of your betting transactions shall be reimbursed by the Player. Orange88 is entitled to deduct and offset the foregoing from the winnings payable to the Player or from the Player’s account as the case may be.
10.5. If the Player has self-excluded, we will use reasonable efforts to return any balance remaining in the Player’s account.
11.1. If Player does not perform any account transactions for a continuous period of six (6) months since the last account login date, that account will be categorized as an inactive account.
11.2. If the account remains inactive for a continuous period of more than eighteen (18) months since the last account login date, Orange88 reserves the right to transfer the remaining funds inside that account as a donation to nominated charity(ies) and good causes. The account will then subsequently be closed down.
11.3. Before closing down the inactive account, Orange88 shall use all reasonable means to contact the Player.
BONUSES AND PROMOTIONS
12.1. All bonuses and promotions are for any participating Player at least 18 years or older. All bonuses and promotions are for the purpose of entertainment only.
12.2. All bonuses and promotions apply to ONLY ONE (1) account per individual, family, household address, e-mail address, telephone number, payment account number (i.e. bank accounts, credit or debit cards, third-party payment provider), IP address, and shared computer.
12.3. Once the bonus is availed, it will be automatically credited to the Player’s account, which is then placed in “Locking” status to prevent withdrawal prior to fulfilling the wagering and rollover requirements as specified in the promotion. Once wagering and rollover requirements are fulfilled, any accumulated winnings can then be withdrawn by the Player.
12.4. If Player loses entire deposit and associated bonus or has only less than RMB 5 left in the account, any remaining wagering requirements will be waived.
12.4.1. If another deposit is made while there are still funds left plus a remaining rollover requirement, the rollover requirement will be waived once the total funds become less than the deposit made.
For example, Player only has RMB 10 left in his account. He decides to make another deposit, say RMB 100. His total funds will now be RMB 110. If his total funds reach RMB 99 while trying to fulfill previous rollover requirement, then that rollover requirement will be waived.
12.5. Any bets placed on selections of odds lower than 1.5 (European odds), 0.5 (HK and Malaysian odds), -2.0 (Indonesian odds), and -200 (American odds) in any type of sports will not count towards the calculation of the amount wagered and towards the rollover requirements.
12.6. Any bets placed on virtual sports game will not count towards the calculation of the amount wagered and towards the rollover requirement.
12.7. Any bets placed in Roulette (both in Live Casino and Table Game) will not count towards the calculation of the amount wagered and the rollover requirement.
12.8. Any draw or tie bets, bets placed on two opposite sides (e.g. betting on both Player and Banker of Live Baccarat), and voided or canceled games will not count towards the calculation of the amount wagered and the rollover requirement.
12.9. Orange88 reserves the right to request sufficient proof of a Player’s identity at any given time. Such evidence must legally prove a Player’s personal information, payment details and/or any other additional information that may be required to pass relevant security checks.
12.10. No employee or relative of any employee or representative of Orange88 may hold a Player account at any given time nor take advantage of any promotional offer on the Website.
12.11. All winnings are subject to Orange88’s verification procedures prior to payout. In the interest of the security of both Orange88 and the Players, large amount withdrawals will be approved and paid in accordance with the bank’s determined maximum limit within 5 to 7 business days.
12.12. In the event a Player has been identified to have abused or attempted to abuse a bonus or promotion, committed a fraud, or have colluded with other members to commit fraud, Orange88, at its sole discretion, reserves the right to block, deny, suspend, withhold, or withdraw the Player from any bonus or promotion. We also reserve the right to levy an administration charge on the Player up to the value of the deposit bonus to cover administrative costs. Such abuse shall include but not be limited to:
(i) irregular wagering patterns in order to meet the wagering requirements or bypass system priorities;
(ii) use of multiple accounts, either as an individual or in collusion with other participating Players; and
(iii) low-risk wagering (i.e. guaranteed profits regardless of the outcome).
12.13. Orange88 reserves the right, without any liability to the Player or any other party, to alter, amend, or cancel bonuses or promotions and/or the specific terms and conditions governing the bonuses or promotions at any time without prior notice.
12.14. Orange88 will not hold any responsibility occurred due to unforeseen circumstances, situations not within our control, and technical error with respect to bonuses and promotions.
TERMINATION, ACCOUNT CLOSURE OR FORFEITURE
13.1. Orange88 reserves the right, in its sole discretion, (i) to void any winnings and forfeit any balance in your betting account; (ii) suspend or terminate your account; (iii) terminate these Terms and Conditions with you; and/or (iv) suspend the provision of the Services to you and/or (v) seize all of the funds in your Player account and to reverse any withdrawals that may be pending in the event that we reasonably determine that:
a. We identify that you have more than one account with us;
b. You are in breach of herein, the provision of the Services and any term of this Agreement;
c. We are aware that you have played at any online gaming site or services and are suspected of fraud, collusion (including in relation to chargebacks) or unlawful or improper activity;
d. You are a former employee and/or relative of a former employee of Orange88 (and any entities affiliated or related to Orange88) of which such employment had ceased less than six (6) months ago;
e. Your registration information is incorrect or misleading;
f. You failed to provide the identification information being requested;
g. You are not of legal age (you must 18 years of age or older or over the age of majority in your jurisdiction, whichever is greater);
h. You have "charged back" or caused a "chargeback" against us or denied any of the purchases or deposits that you made to your account;
i. You have allowed someone else to use your account, either intentionally or unintentionally;
j. You are depositing money originating from criminal or other illegal or unauthorized activities;
k. You fail to disclose that you are located and residing in Hong Kong, Macau, the Philippines, Singapore, Taiwan, or the United States of America;
l. We identify that you have disguised, interfered, or taken steps to disguise or interfere, with the IP address on any Device used to access our Website;
m. We suspect your account has been linked to fraudulent or dishonest activity;
n. We suspect you have, or in collusion with others, acted in an attempt to defraud Orange88;
o. You have by any other means disguised, hid, or attempted to disguise or hide, your true identity or the jurisdiction of wagering;
p. You have uploaded or distributed any program, file, or data that contain viruses, are corrupted or may affect the operational performance of the Device(s), Software, Services, and/or Website;
q. You have posted or transmitted to the Website and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, libelous, defamatory, obscene, indecent, inflammatory, racially, or ethnically objectionable, pornographic, or profane material, or any other material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law; or
r. You have initiated and/or engaged in surveys, contest, chain letters, or posted/transmitted “junk mail”, “spam”, or any unsolicited mass dissemination of e-mail against Orange88.
13.2. If a provision of the Services is suspended and/or your account is deactivated in accordance with the terms herein, the provision of the Services will only be reinstated and/or your account will be reactivated after the necessary rectification (if capable of being rectified) has been taken by you and such rectification has been verified to our full satisfaction.
13.3. Orange88 retains authority over the issuing, maintenance and closing of User accounts. The decision of Orange88’s Management as regards to any aspect of your account, use of the Services or the Website, is final and shall not be open to review or appeal. We, therefore, reserve the right to close your account at any time for any reason. We will give you reasonable notice before doing so unless circumstances dictate that we legally or practically cannot do so.
13.4. Apart from terminating or suspending your account, Orange88 reserves the right to report you to the federal or local authorities without prior notice or explanation should your activities pertain to criminal or suspicious conduct.
DISCLAIMERS AND OTHER INFORMATION
14.1. Indemnity from You to Us – The Player shall hold the Management of Orange88, its employees, officers, directors, shareholders, licensees, distributors, wholesalers, parents, affiliates, subsidiaries, advertisers, promoters or other agencies, media partners, agents and suppliers harmless and unaccountable immediately on demand and shall fully indemnify any or all of these parties from any and/or all claims, losses, costs, damages, liabilities and expenses whatsoever (including legal fees) that may arise, including those from any third parties. 14.2. We will not be responsible or liable to any Player for any loss of content or material uploaded or transmitted through play. By agreeing to these Terms & Conditions, the Player confirms that we shall not be liable to the Player or any third party for any modifications to, suspensions of, or discontinuance of the play. 14.3. Orange88 pledges to offer both fair and timely dispute resolutions and redress without undue cost or burden, by holding detailed wager and transaction records of all its financial dealings. These records are archived for a period of five (5) years from the date of the transaction and are accessible by the dispute resolution authority upon request. 14.4. Links to External Sites – The Website may contain links to external websites which are not maintained by Orange88. Links to external websites are provided for your convenience only, and Orange88 is not responsible for and does not undertake to ensure that content of such links is accurate, current, or maintained.
14.4.1. Orange88 is not responsible nor liable, has not provided or reviewed, does not approve or endorse, and makes no representations or warranties in respect of the contents or the privacy practices of the external websites, any products or services which may be advertised, sold, or otherwise made available on such external websites. 14.4.2. Orange88 shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage whatsoever arising from or in any way connected with your use of any link to external websites provided on the Website.
14.5. Links to the Website – You may not link or create any links, deep or in-line links to any part of the Website, Services, or frame the information. 14.6. Non-waiver – Failure by Orange88 to enforce at any time any of the provisions hereof shall not be construed or deemed to be a waiver of Orange88’s rights hereunder or in any way affect the validity of the whole or any part of these Terms and Conditions, or prejudice Orange88’s rights to take further action. 14.7. Severability – If a provision of this Agreement is or becomes illegal, invalid, or unenforceable in any jurisdiction, that shall not affect the validity or enforceability in that jurisdiction of any other provision hereof or the validity or enforceability in other jurisdictions of that or any other provision hereof. 14.8. Third-party Rights – Nothing in this Agreement shall create or confer any rights or other benefits in favor of any third parties not part of this Agreement. 14.9. Relationship with Us – Nothing in this Agreement shall create or be deemed to create a partnership, agency, trust arrangement, fiduciary relationship, or join venture between Orange88 and you. 14.10. The English language version of this Agreement shall be the prevailing version in the event of any discrepancy between any translated versions of this Agreement.
LAST UPDATE DATE: 20th September, 2016 (19hr00, GMT +8)